About Us

Ufanisi Freighters (K) Ltd is a wholly Kenyan Owned company incorporated in 1989. Over the years, we have grown to be a world-class integrated logistics solutions provider in East and Central Africa (Kenya, Uganda, Southern Sudan, Rwanda, Tanzania, Burundi, DR Congo, and Zambia) where we maintain a strong presence and the world at large.

Our success is built on a highly proven team of professionals with strong commitment to delivering more than we promise, strong financial standing, and an easily reached top management team. We offer world class logistics solutions for sea, air and land.

Our Vision

A global leader in freight and allied services respected for effective service delivery in a timely, safe and professional manner.

Our Mission

We are committed to handling, preserving and moving freight with utmost speed, safety, accuracy and efficiency in a flexible manner with committed support of our professional staff.

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Our Commitment

We are proud of our professional team that reflects the company's business culture. Our commitment is always to:-

Achieve high quality service through continuous training and development for the team andindividual employees.

Continuously provide feedback to our varied customers.

Expand our knowledge in both local and international trade regulations and ensure strict compliance.

Disseminating consistent, accurate, reliable and impartial information with regard to our services.

Responding promptly and efficiently to requests for service. Make our services easier and convenient to access.

Maintaining high level of integrity and professionalism in the execution of our services.

Maintaining a team that is friendly, approachable and proactive.

Strict adherence to statutory regulations (both local and International). Continuous improvement of quality of our services to international standards by adhering to requirements of ISO 9001:2015 and ISO 22000:2018.

Our Core Values

Competence

Our strength lies in the skills, knowledge and attitude of our employees. We strive to consistently improve the capacity of our staff through careful recruitment procedures, training, performance management and robust incentive scheme. We initiate and nurture new recruits into a mental and behavioral state of readiness to serve customers with delight.

Efficiency

We endeavor to deliver high quality services at the shortest time possible using minimum effort and cost. Our joy is ensuring that customer trust on our efficient service delivery is not compromised at any time everywhere.

Speed

Time management is the essence of logistics business. We know that slight delay is costly and destructive to the business of our customers. We do not tolerate slack and delays in service delivery. Our procedures and systems are audited and reviewed from time to time to accelerate the speed of service delivery.

Accuracy

Delivering correct message is our pursuit. We commit to generate bills devoid of error and whenever charges change due to unforeseen circumstances on the part of our customers, we provide timely advice.

Flexibility

Our business accommodates customer’s viewpoints and provides wide latitude for customer choice. We believe in the power of continuous improvement. Complacency is not our language; we incrementally improve customer experience through creativity and innovation.

Customer focus

We seek to understand the needs of our customers through dialogue and continuous engagement. We take customer instructions seriously and commit to deliver superior value by responding to current and emerging customer needs, expectations and aspirations. We place highest priority in meeting the needs of our customers.

Safety and Reliability

Our business involves moving valuable cargo to different destinations. We protect our clients from avoidable risks of loss or damage to cargo by ensuring that employees are of high ethical conduct and experienced. Our vehicles are regularly serviced, inspected, well maintained and remotely monitored to eliminate delays, ensure safety and security of cargo, parcels and mails.

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